SMTP Error 555 - MAIL FROM / RCPT TO parameters not recognized or not implemented. | Warmup Inbox

SMTP Error 555

The short answer

SMTP 555 is a permanent failure defined in RFC 5321 as "MAIL FROM/RCPT TO parameters not recognized or not implemented". The server accepted your MAIL FROM or RCPT TO command but rejected an ESMTP parameter on it (SIZE, BODY, AUTH) or found the command malformed. Fix it by correcting the envelope-command syntax and dropping unsupported extension parameters, not by editing recipient addresses.

Quick fix

Fix the envelope syntax and drop unsupported extension parameters.

5 - Permanent. The server will not try again. Fix the cause before you resend.

What it means

555 is a permanent 5xx reply defined in RFC 5321 section 4.1.1.11: if the server does not recognize or cannot implement one or more of the parameters on a MAIL FROM or RCPT TO command, it returns 555 (the code is also listed in the section 4.2.3 reply-code table). It is an envelope-command error. The server is complaining about the MAIL FROM or RCPT TO line of the conversation, not about the message body or the visible To and From header fields. This matters: 555 is almost always a sender-side or client-side configuration problem, not a bad recipient mailbox (that is 550), so editing or re-spelling the recipient address usually does nothing.

Common causes

How to fix it

  1. Capture the raw SMTP transcript
    Enable protocol or debug logging so you can see the literal MAIL FROM and RCPT TO lines and the exact 555 response. This tells you which command and which parameter was rejected.

  2. Check what the server actually supports
    Read the EHLO response, which lists supported extensions (SIZE, 8BITMIME, SMTPUTF8, DSN, AUTH). Only send parameters that appear there, for example a server advertising "250-SIZE 26214400", "250-8BITMIME", and "250 SMTPUTF8".

  3. Remove or correct the offending parameter
    If you set a parameter such as SIZE= or a DSN RET= or NOTIFY= that the server did not advertise or that exceeds its advertised limit, drop or lower it.

  4. Fix envelope syntax
    Wrap the path in angle brackets with no extra spaces: "MAIL FROM:sender@example.com" and "RCPT TO:recipient@example.com". Most libraries handle this; if you hand-build commands, this is the usual culprit.

  5. Disable unneeded extensions in your client or relay
    In Nodemailer or Python smtplib, avoid forcing DSN, 8BITMIME, or AUTH options unless the destination supports them, and let the client negotiate from EHLO.

Paired code

A real bounce often shows both a 3-digit code and an enhanced code together. This one commonly pairs with:

X.5.4 Invalid command arguments

Common questions

Related codes

Most rejections come back to sender reputation.

Blocklists, auth failures, and policy blocks are what warmup prevents. Warm up your domain so your mail is trusted before you hit send.